Customer privacy policy

Dear customer, Hello!

In response to the changes of social environment, laws and regulations, and the progress of science and technology, [Fansonly] has the right to modify this announcement and update and inform customers as soon as possible in order to protect customers' privacy.

[Fansonly] highly respects the privacy rights of customers. The acquisition, processing and utilization of customer data comply with the personal data protection law of the Republic of China and relevant laws and regulations. You can refer to the following privacy policies for our specific measures.

Access to customer information

We have customers' personal data, which are provided by registered members or customers who use our shopping platform, or obtained legally by us in other marketing activities.

Types of customer data acquisition

According to the services provided by the Barbie shopping platform, we will ask customers to provide the necessary operation information:

We will ask you to provide basic information, including your name, contact number, contact address, email address and other information provided by you;

When you make the delivery service, we will ask you to provide the delivery information, including the recipient's name, contact number, contact address and other necessary delivery contact information;

When you have actual consumption behavior, we will keep your accounting information;

We will provide you with other information for necessary assignments based on our services of market analysis, prize giving activities, member and customer rights notification

Purpose of customer information acquisition

We will only use your personal data when providing commodity sales, financial transaction authorization, logistics distribution, advertising marketing, market analysis, prize giving activities, member rights notice and related services

Logistics delivery: we will provide customers with goods sales, logistics distribution and other services to fulfill orders, and provide distribution information to partners and logistics providers;

Financial transaction authorization: the accounting information you provide will be provided to financial institutions in the process of financial transaction to complete financial transaction related business;

Advertising and marketing: in order to provide you with more high-quality products and activities information, we will share relevant information with you on the premise of your consent. If you are not willing to receive relevant information in the future, you can inform us at any time;

Market analysis: according to the content of your browsing advertisements, consumption records and information provided, we will conduct market analysis, including the use of cookies or similar technologies by third parties to develop and provide better customer service in the future;

Other business collateral matters: according to the above-mentioned service purpose and other services you use on the Barbie shopping platform, you can use them within the necessary scope with your consent.

Period and region of customer data utilization

In principle, we will only give you the scope of authorization to use the customer information necessary for the operation according to the above-mentioned scope of service during the company's business existence and in the areas where the services can reach, except as provided by laws and orders.

Disclosure objects and methods of customer information

1: We will only use or disclose customer's personal data in our company and the third party (such as financial institutions, cooperative manufacturers, logistics providers and other service providers) appointed by us to handle business-related affairs according to the scope of the above-mentioned service purposes. We will not disclose your personal data to any third party other than the foregoing unless otherwise regulated by law or with your consent.

2: In addition to the consent of the client, we may also provide the following information to other third parties:

The necessity of operation and utilization for specific purposes;

Use for any purpose other than a specific purpose in accordance with the proviso to Article 20 of the personal data protection act;

Based on the provisions of the law or the requirements of the judiciary and other legal procedures;

In case of emergency, in order to protect the legitimate rights and interests of other members or the third party;

To maintain the normal operation of the member service system;

Through this service, members can purchase, exchange gifts, participate in lucky draw and other necessary information of gold / logistics.

Customer data storage and safekeeping

Regarding the personal data provided by you, we will formulate strict specifications for the information system and the company's operating rules. Anyone must process and use the necessary data under our specified authorization. Our protection measures for data security devices are as follows:

We use the best technology to protect your personal data. At present, secure sockets layer (SSL) mechanism (128bit) is used to encrypt data transmission, and firewalls are installed to prevent illegal intrusion and prevent your personal data from being illegally accessed;

Use for any purpose other than a specific purpose in accordance with the proviso to Article 20 of the personal data protection act;

In addition, in order to provide services that are more suitable for your needs, we will use cookie technology to receive and record server values on your browser, including IP address and cookies, so as to provide services related to product updates and network service optimization.

Exercise of customer data rights

According to Article 3 of the personal data protection law, unless restricted by other laws and regulations, you have the right to inquire about or request to read, request to copy, request for supplement or correction, request to stop collecting, processing or using, and request to delete the personal data you provide.

If you want to exercise the above rights or have other consulting matters, you can complete the relevant operation in the [customer center] of the platform of the Barbie shopping mall, or the customer service center will contact the customer service to put forward opinions, and we will reply to your questions as soon as possible.

The equity impact of data correctness

I would like to remind you that if customers do not provide complete personal data, they may not be able to become our members, or enjoy the corresponding member preferential services or the latest information.

If the information provided by the customer is wrong, it will not be protected by this statement.

With regard to this privacy statement, we have to modify it at any time in response to changes in social environment, laws and regulations, and technological progress, and inform customers of the modified content by e-mail, telephone, communication network, Internet announcement or other appropriate means.

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